FAQ

RAW HAIR

Our raw hair is 100% unprocessed Single donor hair, ethically sourced from Vietnam. Raw hair is untouched by chemicals or steam. Hair can dye up to 613 and still retain its integrity. Raw hair is the highest quality hair ever, can take colour easily and still maintain it shine and lustre. With proper care our raw hair can last you up to 5+ years.

VIRGIN HAIR

Our Virgin hair on the other hand are multiple donor hairs which means they have been collected from 2-3 donors. Can dye up to colour 27. With proper maintenance virgin hairs can lasts you up to 3+ years.

All ready to ship wigs take 1-3 business days to ship. Custom wigs usually takes 7-14 business days to ship.

For shipping time frame please refer to our shipping policy.

All our custom glueless wigs are beginner friendly. You can request in your order notes for yours lace to be cut for you at no extra cost so that you can easily put your wig on when it arrives.

The longevity of your hair depends on how well you take care of it. Your hair is your investment and if it is well maintained it will last you years.

With proper maintenance our raw hair can last up to 5 years and our virgin hairs up to 3 years or more.

Yes! All our custom wigs are completely glueless.

Yes! Please refer to our uncustomised wigs collection.

Unfortunately, we do not offer installation at this moment.

Yes! To add bundles to your wig please use the contact us form before or after purchase.